Siente Tulum Hotel & Cenote Club | Hotel in Tulum

| 8.2 (108 Reviews) |  1 Bathroom
Ek Balam Village Hotel | Siente Tulum Hotel & Cenote Club

Hotel in Ek Balam Village, Tulum

Suburban hotel with an outdoor pool, 6-minute walk to Tulum National Park
This smoke-free hotel features an outdoor pool, a restaurant, and a snack bar/deli. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk.
Siente Tulum Hotel & Cenote Club offers 83 air-conditioned accommodations with safes and ceiling fans. These individually decorated and furnished accommodations include desks. 50-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Restaurant
Guest Services
Entertainment
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 2:00 am contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available late check-out fee: 50 percent of room rate late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Late check-out fee: 50 percent of room rate (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Maria
Oct 21, 2025 10:10:58 AM
Review Score:   10
Summary: Recommended. Room was so clean. Perfect location if you are going to visit the ruins, breakfast buffet was so good, the jungle view was amazing. The price excellent. We arrived at night and went to one of the 2 little restaurants close to the hotel, food was delicious and cheap. We'll stay again next time we visit Tulum.
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