Is this PortoBay Serra Golf pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at PortoBay Serra Golf?

Check-in time for PortoBay Serra Golf starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the PortoBay Serra Golf have a swimming pool?

Yes, this PortoBay Serra Golf has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in PortoBay Serra Golf?

Best-rates for the PortoBay Serra Golf starts from $119 per night with includes Bedding/Linens, Wellness Facilities, Fireplace/Heating, Guest Services, Security/Safety, Balcony/Terrace, Restaurant, Child Friendly, Kitchen, Laundry, Pool, TV, Toiletries, Breakfast, Internet, Air Conditioner, Accessibility, Spa, Bar, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is PortoBay Serra Golf a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the PortoBay Serra Golf wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the PortoBay Serra Golf has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the PortoBay Serra Golf?

Based on the information reported by the owner or manager, the PortoBay Serra Golf indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for PortoBay Serra Golf?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

PortoBay Serra Golf | Hotel in Santa Cruz

| 9.2 (190 Reviews) | 1 Bathroom

Santo da Serra Hotel | PortoBay Serra Golf

Hotel in Santo da Serra, Santa Cruz

Hotel with free breakfast, near Santo da Serra Golf Club
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, spa services, and dry cleaning.
Housekeeping is available on request.
PortoBay Serra Golf offers 21 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels. Bathrooms include bathtubs, bathrobes, bidets, and complimentary toiletries.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Bathrobes

Private bathroom

Bidet

Bathtub

Bedroom

Bed sheets

Air conditioning

Free cribs/infant beds

Heating

Rollaway/extra beds (surcharge)

Blackout drapes/curtains

Hypo-allergenic bedding

Safe

LED light bulbs

Energy-saving switches

Phone

Water-efficient toilets only

Iron/ironing board (on request)

Desk

Water-efficient showers only

Breakfast

1 restaurant

Room service available

Free buffet breakfast

Coffee/tea maker

Minibar

Electric kettle

Parking

Free uncovered self parking on site

Airport shuttle on request

24-hour roundtrip airport shuttle (surcharge)

Accessibility

This property does not have elevators

Activities

Adjacent to a golf course

Hiking/biking trails

Bicycle rentals

Billiards/pool table

Spa services

Sauna

Bicycle rentals

Fitness center

Indoor pool

Entertainment

Cable channels

Smart TV

General

Front-desk safe

Water dispenser

English

Portuguese

Locally-owned & organized tours & activities

Comprehensive recycling policy

Smoke-free property

Local culture & ecosystem education

At least 80% lighting from LEDs

Guest Services

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Laundry facilities

Indoor pool

Daily housekeeping

Multilingual staff

Change of towels (on request)

Change of bedsheets (on request)

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Spa

Manicures and pedicures

Massages

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for eur 20.0 per night. free cribs (infant beds)!

Payment Policy

Airport shuttle fee: eur 23.50 per room (one-way) rollaway bed fee: eur 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Drinks are not included in rate plans that include meals. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 6703 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards and cash

Reviews

Oscar

Nov 27, 2025 08:15:40 PM

Review Score: 6

Summary: Hotel is aging and not the best upkeep. The real issue is the staff that are rude. Whilst we were there, there was renovation and drilling in front of our door from 9:30 and they created water damage in one of the common rooms downstairs so we were unable to use it. After the first day. For this they made a gesture. However, overall experience was definitely not up to standard.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Twin Room (Single Use) Room Size: 280 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 280, Garden view, Square meters - 26, Extra bed count 1, Bed count minimum 2, Ping - 7.87, Bed count maximum 2
Standard Twin Room Room Size: 280 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 280, Garden view, Wardrobe or closet, Square meters - 26, Extra bed count 1, Bed count minimum 2, Ping - 7.87, Bed count maximum 2
Superior Double Room Room Size: 409 square feet m² 1 Double Bed	General Number of living rooms 0, Ping - 11.49, Number of bedrooms - 0, Garden view, Wardrobe or closet, Square meters - 38, Square feet - 409, Bed count minimum 1, Extra bed count 1, Bed count maximum 1