Is this Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cancun resort have a swimming pool?

Yes, this Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cancun resort?

Best-rates for the Cancun resort starts from $496 per night with includes Designated Smoking Area, Security/Safety, Spa, Bar, Breakfast, Kitchen, Laundry, Air Conditioner, Ocean View, Sports/Activities, Entertainment, Child Friendly, Pool, TV, View, Business Services, Bedding/Linens, Wellness Facilities, Guest Services, Internet, Parking, Balcony/Terrace, Accessibility, Restaurant, Toiletries, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cancun resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cancun resort?

Based on the information reported by the owner or manager, the Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cancun resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Moon Palace Nizuc - All inclusive | Resort in Cancun

| 8.8 (1005 Reviews) | 1 Bathroom

Cancun Resort | Moon Palace Nizuc - All inclusive

Resort in Cancun

Luxury property on the beach, with 3 outdoor pools
Spend the day relaxing at the beach, practicing your swing on Moon Palace Nizuc - All inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Moon Palace Nizuc - All inclusive offers 709 accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 47-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Hair dryer

Toothbrush and toothpaste (on request)

Towels

Separate bathtub and shower

Toilet paper

Soap

Rainfall showerhead

Bedroom

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Memory foam mattress

Desk

Phone

LED light bulbs

Iron/ironing board

Water-efficient showers only

Guidebooks/recommendations

Connecting rooms available

Energy-saving switches

Laptop-friendly workspace

Free local calls

Recycling

Private indoor hot tub

Slippers

Turndown service

Laptop-compatible safe

Water-efficient toilets only

Free long-distance calls

Eco-friendly cleaning products provided

Window screens

Breakfast

6 restaurants and 1 coffee shop/cafe

4 bars/lounges, 1 swim-up bar and 1 poolside bar

Free daily reception

24-hour room service

Free buffet breakfast

Free bottled water

Coffee/tea maker

Champagne service

Minibar

Local meal delivery service

Parking

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Electric car charging station on site

Airport shuttle on request

Free valet parking on site

Accessibility

Wheelchair-accessible path of travel

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Visual fire alarm

Wheelchair-accessible spa

Accessible airport shuttle

Wheelchair-accessible public washroom

This property does not have elevators

Lever door handles

Wheelchair-accessible lounge

Pool access ramp on site

Wheelchair-accessible concierge desk

Stair-free path to entrance

Wheelchair-accessible restaurant

Wheelchairs available on site

Activities

Skydiving

Ecotours

Ziplining

Bike parking

Golf course

2 outdoor tennis courts

3 outdoor pools

Children's pool

Lifeguards on site

Shopping

Golf driving range

Tennis

Basketball

Playground

Private picnics

Yoga classes

Fitness center

Full-service spa

Entertainment

47-inch Smart TV

Netflix

Streaming services

Digital channels

General

Ballroom

Gift shop/newsstand

Reception hall

ATM/banking services

Water dispenser

Front-desk safe

Lockers available

Banquet hall

German

English

French

Italian

Portuguese

Spanish

Annual offsets purchased for at least 10% of carbon footprint

Romance packages available

Local artist showcase

Designated smoking areas

TV in lobby

Vegetarian dining options

Locally-owned & organized tours & activities

Local culture & ecosystem education

At least 80% lighting from LEDs

Communal living room

Humane treatment of captive wild animals

Vegan dining options

Double-glazed windows

Comprehensive food waste policy

At least 80% organic food

Beach towels

Comprehensive recycling policy

Living plant wall

At least 80% of food locally-sourced

Guest Services

Snack bar/deli

3 outdoor pools

Children's pool

Waterslide

Children's games

Babysitting (surcharge)

Free supervised childcare

In-room child care (surcharge)

Laundry facilities

Playground

Children's toys

Free children's club

Dry cleaning service

Golf lessions with a pro

Concierge services

Hair salon

Golf clubhouse

Daily housekeeping

Golf privileges (optional)

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Golf clubs

Golf pro shop

Golf cart

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Garden

Outdoor entertainment area

Lifeguards on site

Beach umbrellas

Terrace

Beach loungers

Pool umbrellas

Balcony

Spa

Massage - deep-tissue

Spa open daily

Massage - sports

Hydrotherapy

Hot tub

Massage - hot stone

Massage - Swedish

Sauna

Body treatments

Aromatherapy

Couples treatment room(s)

Steam room

Massage/treatment rooms

Manicures and pedicures

36 treatment rooms

Body scrubs

Reflexology

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: usd 26 per person (roundtrip) airport shuttle fee per child: usd 26 (roundtrip), (up to 17 years old) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds noise-free guestrooms cannot be guaranteed property registration number 005-007-000963/2025 safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Lance

Jan 1, 2026 04:16:26 AM

Review Score: 10

Summary: Overall this place is simply fantastic. The vibe, atmosphere, quality/condition of everything, restaurants, staff, etc., are all amazing. It's clean, fresh, and highly enjoyable. The pool area is wonderful, very big with multiple bars, and easy to get chairs w/ umbrellas without any hassle. The beach was nice too but nothing spectacular. The main issue is the relentless effort to sell you a palace membership. It is worse than any timeshare presentation/sales effort that I've ever had to endure. They lied and said it wouldn't be a sales pitch, then said 90 minutes (it was over 2.5 hours long), and even after three different people tried browbeating us into purchasing and we still refused, even leaving we had to deal with 2 other hard sells by people, one of which literally followed us out the door trying to get us to buy something. Even on checkout day, waiting for our ride, yet another guy tried hard to get us to buy something. It ruined one entire afternoon of our stay and left a bad taste. I advise you to avoid it at all costs, I will never sit through it again. It is simply relentless and brutal. Only other complaint is the mix drinks at the pool/beach -- they put little to no alcohol in them. I could drink 7 margaritas and not feel anything. Stick with beer or watch them make your drink so you can ensure they are actually putting real booze in it.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Family Suite Garden View - Kids & Teens Free Room Size: 969 square feet m² 3 King Bed and Double Beds	General Child-size bathrobes, Number of living rooms 0, Square feet - 969, Number of bedrooms - 2, Ping - 27.23, Video-game console, Child-size slippers, Extra bed count 1, Number of bathrooms - 2, Private bathroom, Rollaway/extra beds (free), Video games, Square meters - 90, Garden view, Bed count maximum 3, Bed count minimum 3
Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 13.60, Bed count minimum 1, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Bed count maximum 2
Superior Deluxe Garden View - Kids & Teens Free Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Number of bedrooms - 0, Wheelchair-width doorways, Square feet - 484, Transfer shower, Grab bar - in bathtub, Grab bar - near toilet, Toilet grab bar height (centimeters) - 77, Doorway wheelchair width (centimeters) - 90, Extra bed count 1, Square meters - 45, Lowered locks/deadbolt, Toilet grab bar height (inches) - 30, Height-adjustable showerhead, Doorway wheelchair width (inches) - 35, Garden view, Ping - 13.60, Bed count minimum 1, Number of living rooms 0, Grab bar - in shower, Bathtub grab bar height (inches) - 27, Bathtub grab bar height (centimeters) - 70, Hand-held showerhead, Wheelchair accessible, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Portable shower seat, Shower grab bar height (centimeters) - 120, Private bathroom, Rollaway/extra beds (free), Shower grab bar height (inches) - 47, Bed count maximum 2
Superior Honeymoon Suite Ocean Front - King Size Bed Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 484, Pillow menu, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Bed count minimum 1, Ocean view, Bed count maximum 1
Superior Deluxe Ocean View - Kids & Teens Free Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Partial ocean view, Square feet - 484, Ping - 13.60, Bed count minimum 1, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Bed count maximum 2
Superior Deluxe Ocean Front - Kids & Teens Free Room Size: 484 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Square feet - 484, Ping - 13.60, Bed count minimum 1, Extra bed count 1, Square meters - 45, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Superior Governor Suite Ocean View - King Size Bed Room Size: 969 square feet m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Square feet - 969, Number of bedrooms - 1, Yard, Ping - 27.23, Pillow menu, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Square meters - 90, Separate sitting area, Ocean view, Bed count minimum 2, Bed count maximum 2